We operate a 10 minute appointment system for consultations with the doctors and practice nurses and whilst every effort is made to keep to these times some consultations may take longer. Please be understanding if you are kept waiting.
Making an appointment
To make an appointment please either use the Online appointments link on the our home page or contact us. As the two surgeries are computer linked you may book an appointment for either location in person or by telephone at either surgery.
Whenever possible you will be given an appointment to suit you with the clinician of your choice. Appointments can be booked on the day or up to 4 weeks in advance. In cases of emergency you will be seen as soon as possible.
The practice nurses are able to deal with many minor illnesses and other services as you can see on the Clinics & Services page. Please make an appointment with the nurse if appropriate.
If you feel you need a longer appointment over and above the normal 10 minutes please advise the receptionist at the time of booking. Some procedures or types of consultation need a double appointment (see the list on the next page). Please let the receptionist know if you need one of these.
If you feel that your problem can be dealt with over the telephone rather than by visiting the surgery, short telephone consultations can be booked with a doctor or nurse. Problems most appropriate for this would include minor illness advice, follow-up discussions in respect of test results, medication or reactions along with enquiries regarding relatives.
Children under the age of 16 should normally be accompanied by a responsible adult. However, If the doctor considers them to be mature enough to understand the diagnosis and treatment they can be seen alone.
If you would like a chaperone to be present during your consultation with a doctor or any other health professional you may be consulting at the surgery ( or if you would prefer to be examined by a doctor of the same sex as yourself) please let us know and we will do our best to comply with your wishes. In certain circumstances, to avoid any misunderstanding, your doctor may wish to have a chaperone present during your consultation.