Small and friendly
Crocus Medical Practice is a local friendly practice operating from two sites about 4 miles apart - The Old Rectory in Saffron Walden and High Street, Great Chesterford. All our clinical staff and receptionist/dispensers work at both sites and all patients are welcome to attend at either surgery. Our computer systems and telephones are linked.
Patients are people
We are interested in our patients as people and aim to take into account their circumstances, families or any other problems which could affect their response to illness. We also strongly believe in the personal doctor/patient relationship and the continuity of patient care. In this respect you should always be able to see the doctor or nurse of your choice although you may have to wait longer for an appointment with him/her.
The practice consists of seven GPs, two Registrar, one Nurse Practitioner, four Practice Nurses, four Health care Assistants as well as our Practice Manager, HR Manager and Finance Manager; receptionist/dispensers and administrative team. All our staff believe in patient care and will go out of their way to assist wherever possible.
Education and training
We strongly believe in education and are an accredited training practice. We welcome our trainee GPs (Registrars) who are qualified doctors undergoing specific extra training to become GPs of the future. They are with us for 6-12 months at a time. We encourage and support all our staff to achieve further qualifications/ competencies and also teach medical students for short blocks in general practice.
Health services - reactive and pro-active
We offer a full general practice service. As well as treating illnesses, we are proactive in the management of chronic diseases, such as asthma and diabetes, and in encouraging our patients to reduce the risk of future health problems. We work very closely with our Community Staff and have a visiting dietitian and counsellor.
We are a dispensing practice which means that we are able to dispense medication to any of our patients who live more than a mile (1.6km)from a chemist.
Availability of appointments
In the national patient survey 2013/14, 89% of our patients said they were able to book an appointment with a GP within 48 hours and 88% said they were able to book 2 days ahead.
We actively promote research opportunities to our patient population. We are accredited as a RCGP Research Ready site and are currently undertaking diabetes, cardiology and endocrine reseach studies.