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Welcome to Borough Lane Surgery, Saffron Walden

Borough Lane Surgery is a small friendly practice operating from two sites about 4 miles apart - Borough Lane, Saffron Walden and High Street, Great Chesterford.

The doctors and staff take great pride in the quality of the medical services we provide and strive to offer the highest standard of comprehensive, patient-centred and personalised healthcare in a warm and friendly setting.

We value our existing patients and always welcome new patients.  Please explore this website to learn more about the practice and how we operate. It also includes links to enable you to communicate with the practice electronically. In particular we draw your attention to our tab 'About the practice' which can be accessed from the menu on the right hand side. You will also find a wealth of health-related information.

We are always looking to improve our services so please let us know what you think either by completing a brief patient survey on-line or by using our feedback form.


CustomersPlease read 2014 patient survey results. See Patient Group tab for full report.


We are part of the West Essex Clinical Commissioning Group. CLICK HERE for more details


Important changes to how we handle your personal data - please read  Care.data_patient_poster.pdf
(Site updated 24/07/2014)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record

Noticeboard

Following Dr Chris Loxley's departure from the practice this month, Dr Shweta Gupta will be joining the team when she completes her Registrar post in August. Dr Alice Hodkinson is also increasing her hours. We wish Dr Loxley well in his new venture. 

The PPG meeting scheduled for Thursday 26 June has been postponed until Wednesday 9 July.at 7.30 

The Tour de France is coming to Saffron Walden on Monday 7 July 2014. The route through town will be closed to traffic, other roads affected and large numbers of spectators are expected. Both of our branches will be open but we will have restricted services as we will not have blood collections nor drug deliveries that day and you may find it difficult to get to us. Home visits will also be difficult for us to undertake.

The arrangements for Out-of-Hours cover have changed. If you require urgent medical assistance, which is not life threatening but cannot wait until the surgery re-opens, please dial 111.  Calls to the NHS111 service are free from both landlines and mobiles.  For a life threatening medical emergency dial 999.

Due to Government funding cuts, we will no longer be able to keep both our branches open on Friday afternoons.  With effect from 1 April 2014, our Great Chesterford branch will be closed on Friday afternoons. Please arrange to collect any dispensed medication by 1.00pm on Fridays.  Borough Lane Surgery will still be open and phone calls will be transferred automatically.

You are now able to order your repeat medication via this site. You first need to register for on-line services in person at reception. To order, just go to the repeat prescriptions link at the bottom of this page.

We need some volunteers to join our Patient Participation Group to help us to ensure that we are providing the services you need from us. We would like to be able to contact patients to ask them questions about the surgery. If you can spare a little time please complete the form below or ask for one from reception. The next meeting of the PPG will be held on Wednesday 9 July 2014 at 7.30pm at Borough Lane.

Jane Walker is a fully qualified Independent Prescriber and can treat many minor illnesses. Please ask for an appointment with her for any suspected infections etc

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website