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Noticeboard

FUTURE PLANS FOR THE PRACTICE - MERGER WITH THE RECTORY PRACTICE
Please read the Merger Update by following the link on the home page.

NEW COMPUTER SYSTEM GOES LIVE TUES 17 MARCH 2015                         
We are changing our computer system on 17 March and apologise for any inconvenience caused by this change.

Appointments - We will have restricted appointment availability in the run-up to the changeover and for the first few days.  We will not be able to book appointments ahead until the new system is 'live'

Repeat prescriptions - Please avoid requesting repeat prescriptions between Wed 11 March and Mon 16 March - we can only deal with urgent requests during that time.

Online services - You will not be able to use our online services after Mon 16 March.  We will set up new online services later but unfortunately you will have to register again.

GP CHANGES                
Dr Shweta Gupta has left us at the end of her contract.  We have a new Registrar, Dr Rebecca Ellard who will be training with us for 6 months. 

OUT-OF-HOURS                    
The arrangements for Out-of-Hours cover have changed. If you require urgent medical assistance, which is not life threatening but cannot wait until the surgery re-opens, please dial 111.  Calls to the NHS111 service are free from both landlines and mobiles.  For a life threatening medical emergency dial 999.

GREAT CHESTERFORD BRANCH IMPROVEMENTS   
We are proposing to make some improvements to the Great Chesterford branch to provide an extra consulting room on the ground floor and improve the dispensary
.  This will involve closing the branch for 2 days during April or May.

ONLINE REPEAT PRESCRIPTION
You are now able to order your repeat medication via this site. You first need to register for on-line services in person at reception. To order, just go to the repeat prescriptions link at the bottom of this page.

PATIENT PARTICIPATION GROUP                                 
We need some volunteers to join our Patient Participation Group to help us to ensure that we are providing the services you need from us. We would like to be able to contact patients to ask them questions about the surgery. If you can spare a little time please complete the form below or ask for one from reception
.
 

NURSE PRESCRIBER          
Jane Walker is a fully qualified Independent Prescriber and can treat many minor illnesses. Please ask for an appointment with her for any suspected infections etc

Welcome to Borough Lane Surgery, Saffron Walden

Borough Lane Surgery is a small friendly practice operating from two sites about 4 miles apart - Borough Lane, Saffron Walden and High Street, Great Chesterford.

The doctors and staff take great pride in the quality of the medical services we provide and strive to offer the highest standard of comprehensive, patient-centred and personalised healthcare in a warm and friendly setting.

We value our existing patients and always welcome new patients.  Please explore this website to learn more about the practice and how we operate. It also includes links to enable you to communicate with the practice electronically. In particular we draw your attention to our tab 'About the practice' which can be accessed from the menu on the right hand side. You will also find a wealth of health-related information.

We are always looking to improve our services so please let us know what you think either by completing a brief patient survey on-line or by using our feedback form.


PROPOSED MERGER WITH THE RECTORY PRACTICE

Please click this link to read more      Merger update - February 2015.docx     Proposed merger
patient feedback form

 


PATIENT SURVEY

CustomersPlease read 2014 patient survey results. See Patient Group tab for full report.

 


We are part of the West Essex Clinical Commissioning Group. CLICK HERE for more details

 


Important changes to how we handle your personal data - please read  Care.data_patient_poster.pdf

(Site updated 03/03/2015)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
 
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