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Noticeboard

WE HAVE MOVED                                                                                                                                                 We moved out of our Borough Lane premises at the end of June. From Monday 29 June all services will be provided at High Street, Great Chesterford or The Old Rectory, Saffron Walden. Telephone numbers will remain the same - 524224, 522327, 530228.

CROCUS MEDICAL PRACTICE - MERGER OF THE RECTORY PRACTICE & BOROUGH LANE SURGERY
Please read the Merger Update by following the link on the home page.  We hope that you will soon become familiar with the new merged practice.  We acknowledge that there have been some teething problems over the last few weeks and apologise foir any inconvenience you may have encountered.  We are doing our utmost to smooth the transition for patients and staff alike and ask you to be patient during this time.  Please be assured that your care is our priority.

NEW LINKED TELEPHONE SYSTEM                                                                                                                         We apologise that we seem to be having a few difficulties with redirecting our telephone numbers to our linked telephone system.  We are trying to rectify this as soon as possible and apologise for any inconvenience caused. Please try ringing any of the previous numbers 522327, 524224 530228 to get through to a receptionist.

GP CHANGES                
Unfortunately Dr Alice Hodkinson has left the practice. 

OUT-OF-HOURS                    
The arrangements for Out-of-Hours cover have changed. If you require urgent medical assistance, which is not life threatening but cannot wait until the surgery re-opens, please dial 111.  Calls to the NHS111 service are free from both landlines and mobiles.  For a life threatening medical emergency dial 999.

PATIENT PARTICIPATION GROUP                                 
We need some volunteers to join our Patient Participation Group to help us to ensure that we are providing the services you need from us. We would like to be able to contact patients to ask them questions about the surgery. If you can spare a little time please complete the form below or ask for one from reception
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NURSE PRESCRIBER          
Jane Walker is a fully qualified Independent Prescriber and can treat many minor illnesses. Please ask for an appointment with her for any suspected infections etc

Welcome to Crocus Medical Practice, Saffron Walden

The Rectory Practice and Borough Lane Surgery have recently merged to form Crocus Medical Practice, operating from two sites about 4 miles apart - The Old Rectory, 18 Castle Street, Saffron Walden, CB10 1BP and High Street, Great Chesterford, CB10 1PL.  The old telephone numbers are still in use but are now linked so you may get through to either premises.  All the staff from both old practices are now with Crocus.

We hope that you will soon become familiar with the new merged practice.  We acknowledge that there have been some teething problems over the last few weeks and apologise for any inconvenience you may have encountered.  We are doing our utmost to smooth the transition for patients and staff alike and ask you to be patient during this time.  Please be assured that your care is our priority.

The doctors and staff take great pride in the quality of the medical services we provide and strive to offer the highest standard of comprehensive, patient-centred and personalised healthcare in a warm and friendly setting.

We value our existing patients and always welcome new patients.  Please explore this website to learn more about the practice and how we operate. It also includes links to enable you to communicate with the practice electronically. In particular we draw your attention to our tab 'About the practice' which can be accessed from the menu on the right hand side. You will also find a wealth of health-related information.

We are always looking to improve our services so please let us know what you think either by completing a brief patient survey on-line or by using our feedback form.


MERGER OF THE RECTORY PRACTICE & BOROUGH LANE SURGERY

Please click this link to read more     Merger update - April 2015     Merger update - February 2015.docx     Proposed merger
patient feedback form

 


PATIENT SURVEY

CustomersPlease read 2014 patient survey results. See Patient Group tab for full report.

 


We are part of the West Essex Clinical Commissioning Group. CLICK HERE for more details

 


Important changes to how we handle your personal data - please read  Care.data_patient_poster.pdf

(Site updated 20/07/2015)
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